Privacy Policy | Jeffco Junk Solutions

Introduction

Jeffco Junk Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jeffcojunk.com or use our junk removal services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Schedule a junk removal appointment
Contact us via phone, email, or our website
Request a quote or estimate
Sign up for communications from us

This information may include:

Name
Email address
Phone number
Service address
Zip code
Payment information (processed securely by third parties)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website
Device identifiers

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process and complete transactions
Schedule and confirm appointments
Send you service-related communications
Respond to your comments, questions, and requests
Improve our website and services
Send promotional communications (with your consent, where required)
Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand how visitors interact with our website
Preference cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

We may use third-party services that collect, monitor, and analyze information to help us improve our services. These may include:

Google Analytics: For website analytics and traffic analysis
Calendly: For appointment scheduling
Payment processors: For secure payment handling

These third parties have their own privacy policies addressing how they use such information.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

Service providers: With trusted third parties who assist us in operating our website and conducting our business
Legal requirements: If required by law or in response to valid requests by public authorities
Business transfers: In connection with a merger, acquisition, or sale of assets
With your consent: For any other purpose with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

For All Users

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt out of the sale of personal information
Right to non-discrimination for exercising your CCPA rights

We do not sell your personal information.

European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the information, potential risk of harm, and applicable legal requirements.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: contact@jeffcojunk.com
Phone: (314) 226-1770